Lauren O’Keeffe

Client Care Director of Nashville Therapy Group

LAUREN O’KEEFFE
DIRECTOR OF CLIENT CARE


Specialties:

  • Matching you with the best possible therapist.

Approach:

  • Warm & Friendly

Hours: Monday - Friday | 9am - 7pm

Locations: Phone, Email, Online

Hi, I’m Lauren.

I know that finding the right therapist can be both overwhelming and time-consuming. As the client care director, I’m here to assist you and the people you love in choosing the best possible therapist for your unique situation. I understand how difficult it is to take these first few steps toward lasting, positive change, and I’m genuinely excited to help match you with all of the resources you might need so that you can start living your healthiest and happiest life.

The matching process begins with a conversation. When you reach out, I’ll take the time to understand what brings you to therapy, what you’re looking for in a therapist, and any preferences or concerns you may have. Whether you’re seeking specialized support, a specific therapeutic approach, or someone who aligns with your personal values and identity, I’ll work with you to find the best fit.

Once we’ve identified a therapist who meets your needs, I’ll arrange for them to reach out for an initial conversation where they can answer questions about the therapy process and provide guidance on what to expect in your first session. If you’re happy with the match, you can schedule with your new therapist and begin therapy. If the match isn’t quite right, I’m always here to reassess and help you find another option. My goal is to make this experience as smooth and supportive as possible so that you can feel confident and comfortable as you begin your journey toward healing.

Experience

My background is in secondary education, corporate communications, and healthcare coordination and administration. I’ve spent over a decade helping people get connected to the mental health resources they need. My approach to client relations is holistic and down-to-earth, fully encompassing the mental, emotional, and spiritual health of every current and potential client of Nashville Therapy Group.